Post by account_disabled on Dec 9, 2023 0:41:23 GMT -5
These pins then create service request tickets in the project tracking system which are also trackable in the Customer Portal. Feedback items can include attachments which can also be screenshots and video recordings created inside the Feedback Tool integrated application. The Customer Portal in combination with the Feedback Tool not only guarantees we work in close partnership with our customers it also confirms their understanding is always the same as ours. Putting the Customer in Control Blueberry can use the Portal to ask customers to approve or reject specifics relating to their project before we begin work so putting them in control of progress. BlueSprints is our Agile approach to software development.
Items included in current Sprints and progress Burndowns can be viewed by the customer so they are fully aware of the state of progress. They can view the Project Planner an instrument shared for use used with Blueberry’s Project Managers for planning. Plus all customers are Email Marketing List given access to our FlashBack screen recorder software which is perfect for reporting bugs whilst testing. Summary A good online customer project tracking system can revolutionise customer relationships. It lets you connect on a more efficient level giving your customers instant project tracking when they need it.
This can revolutionise your business by improving efficiency reducing build time and saving money. Sharing information electronically frees the development company and its customers from long meetings and phone calls which enhances efficiency and timely action. It’s also more secure faster and efficient to emailing or phone calls. It allows for smarter collaboration with your customers and gives them convenient access to track the progress of their project. Blueberry’s PTS Customer Portal enables customers to track the progress of their software project providing functionality to report issues keep up to date with tasks and issues and view additional delivery information such as burndown charts.
Items included in current Sprints and progress Burndowns can be viewed by the customer so they are fully aware of the state of progress. They can view the Project Planner an instrument shared for use used with Blueberry’s Project Managers for planning. Plus all customers are Email Marketing List given access to our FlashBack screen recorder software which is perfect for reporting bugs whilst testing. Summary A good online customer project tracking system can revolutionise customer relationships. It lets you connect on a more efficient level giving your customers instant project tracking when they need it.
This can revolutionise your business by improving efficiency reducing build time and saving money. Sharing information electronically frees the development company and its customers from long meetings and phone calls which enhances efficiency and timely action. It’s also more secure faster and efficient to emailing or phone calls. It allows for smarter collaboration with your customers and gives them convenient access to track the progress of their project. Blueberry’s PTS Customer Portal enables customers to track the progress of their software project providing functionality to report issues keep up to date with tasks and issues and view additional delivery information such as burndown charts.